Petanita Privacy Policy

Last updated: September 25, 2023

This Privacy Policy describes how Petanita (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from petanita.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any revisions will be posted on this page with an updated “Last Updated” date.

  1. Information We Collect

We may collect the following types of personal information when you visit our Site or use our Services:

  • Contact Information: Name, email address, phone number, billing and shipping address.
  • Order Information: Details about purchases, payments, and order history.
  • Account Information: Username, password, and login details (if you create an account).
  • Device Information: IP address, browser type, and activity on our Site (via cookies).
  • Support Information: Messages or inquiries sent through our contact forms or email.

You may choose not to provide certain information; however, doing so may limit your ability to use certain features of the Site.

  1. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including payment and shipping.
  • Communicate with you about your purchases or support inquiries.
  • Improve our Site, products, and customer experience.
  • Send promotional emails (only if you opt in).
  • Detect and prevent fraud or security issues.
  1. Sharing Your Information

We may share your information only with trusted third parties to operate our business effectively, including:

  • Payment processors (for secure transactions).
  • Shipping providers (to deliver your orders).
  • Marketing and analytics services (to improve customer experience).

We never sell your personal information.

  1. Cookies and Tracking Technologies

Our Site uses cookies and similar tools to personalize your experience and analyze website performance. You can disable cookies in your browser settings, but some site features may not function properly.

  1. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your personal data. However, no system is 100% secure.
We retain your information as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required by law.

  1. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request a copy of your data or restrict its processing.

To exercise these rights, please contact us using the details below.

  1. Children’s Privacy

Our Site is not directed toward children under 16. We do not knowingly collect personal data from minors. If you believe your child has provided information to us, please contact us for removal.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 info@petanita.com